Thinking of becoming an IDNO?

C&C Group will guide you

C&C Group is a trusted partner for Independent Distribution Network Operators (IDNOs), bringing over 15 years of proven experience in GB energy market entry. As an ISO 27001:2022-certified organisation, our teams combine deep technical expertise, regulatory knowledge, and industry insight to deliver secure IT systems, robust processes, and fully compliant operational frameworks. We enable organisations to mobilise rapidly and enter the market with zero system, process, or personnel risk, ensuring full compliance with BSC, REC, SEC, DCUSA, DTSA, and industry best practice.

Our comprehensive Market Entry Programme covers every stage of the journey, from Ofgem licensing and market code accession to secure connectivity with core industry systems including DTS, CSS, RDP, and DIP. We manage documentation, testing, programme coordination, and regulatory engagement, providing complete assurance through structured governance and clear project oversight.

A dedicated delivery team—including market entry specialists, project managers, infrastructure experts, and industry consultants—ensures smooth, efficient, and compliant onboarding. Using MSP and ITIL best practices, we deliver transparent processes, strong accountability, and continuous improvement.

C&C Group provides fully documented, auditable delivery across all market entry activities, enabling new IDNOs to launch quickly, operate confidently, and establish a secure, compliant foundation for long-term success in the GB energy market.

Entering the IDNO market can present unique challenges. However, C&C Group has a proven track record of successfully guiding new entrants through this journey, trusted by leading organisations.

To date, we have successfully assisted 13 new entrants into the IDNO market, guiding them through every stage from initial exploratory calls to successful market entry and live operations.

Our comprehensive turnkey solution simplifies your market entry. Our unmatched expertise in IDNO software and back-office support services provides you with the support you need every step of the way.

Experience a smooth transition into the IDNO market with C&C Group.

IDNO parties we work with

To date, we have assisted 13 new entrants into the IDNO market, guiding them through every stage from initial exploratory calls to successful market entry and live operations.

Trusted Collaborations

What’s involved?

The market entry process ensures that your systems and processes comply with REC and BSC Code requirements, align with robust industry best practices, and maintain a high level of information security.

Furthermore, the process requires you to demonstrate that your chosen delivery partner possesses the necessary expertise and resources to effectively support the rigorous demands of the industry, for the long-term success of the IDNO.

This rigorous qualification process provides assurance to Code Administrators (REC and BSC) and the Regulator (Ofgem) that you meet the necessary standards. Through rigorous risk mitigation, we ensure that your systems, people, and processes won't pose a threat to electricity settlement or other market participants.

Obtaining a licence from Ofgem

Each IDNO must operate under a set of Standard Licence Conditions (SLCs) issued by Ofgem from the day the licence is granted. These SLCs require IDNOs to maintain, become party to, or comply with various industry codes as outlined in the licence conditions.

Gaining Retail Energy Code (RECCo) assurance

The Retail Energy Code Company (RECCo) oversees a framework for faster and more reliable energy supplier switching for consumers. This includes managing critical activities like the Electricity Data Retail Agent (ERDA) and the Central Switching Service (CSS). To operate within the GB energy market, IDNOs are required to demonstrate their ability to perform specific activities safely and reliably.

Gaining Balancing & Settlement Code (BSC) assurance

The BSC is a multi-party contract that sets the operating rules for IDNOs within the GB energy market. The BSC Qualification process ensures that an organisation's systems and processes meet the rigorous standards and best practices defined by the BSC.

FAQ's

We are thinking of entering the market as an IDNO, is that something you can help us with?

Absolutely! We are the market leader in IDNO software provision and back-office services.

We have a proven track record of successfully guiding new entrants into the IDNO market. To date, we have assisted 13 new IDNOs throughout their entire journey, from initial exploratory calls to successful market entry and live operations.

What DNO and IDNO parties does C&C Group provide services on behalf of?

C&C Group provides services to almost every DNO and IDNO operating within the UK energy market.

With DNOs, we work with:

Electricity North West
Northern Powergrid
SSE Networks
Scottish Power Energy Networks
UK Power Networks
National Grid Electricity Distribution

With IDNOs, we work with:

Advanced Electricity Networks
Aurora Utilities
BUUK
Last Mile
ESP Electricity
Fulcrum Electricity Assets
Harlaxton Energy Networks
Leep Utilities
MUA Group
Optimal Power
SNRG
UK Power Distribution
Utility Distribution Networks
Vattenfall Networks
Vital Energy

Tell me more about entering the market as an IDNO. What’s involved?

Entering the IDNO market requires a multi-faceted approach. Here are the three key initiatives:

Obtaining a Licence from Ofgem

You must secure an operating licence from Ofgem, the UK's energy regulator.
This licence outlines the rules and regulations you must adhere to as an IDNO.

Gaining Retail Energy Code (RECCo) Assurance

RECCo oversees the smooth switching of energy suppliers for consumers.
You'll need to demonstrate compliance with RECCo's requirements, including activities related to data exchange and security, and customer switching processes.

Gaining Balancing and Settlement Code (BSC) Assurance

The BSC sets the rules for how electricity is balanced and settled within the UK energy market.
You must demonstrate that your systems and processes align with the BSC's requirements.

Market Entry Testing and Assurance

Most of the activities associated with RECCo and BSC assurance will require you to undergo rigorous market entry testing. This involves demonstrating that your systems, policies, processes, personnel, and management meet the necessary standards.

Are there any other things we need to consider?

Yes, there are other important considerations for new IDNOs.

Smart Energy Code (SEC)
Distribution Code Use of System Agreement (DCUSA)
Data Transfer Services Agreement (DTSA)

The good news is that our comprehensive managed services cover all the activities that are needed from you as a new entrant, ensuring full compliance with licence and code obligations.

We handle all the necessary activities, freeing you to focus on building your business.

How long does it usually take to obtain a licence?

Based on our experience, the process typically takes between 6 to 9 months from initiation to obtaining the licence.

Can C&C Group provide a clear overview of the process?

Absolutely. We understand that navigating the complexities of entering the IDNO market can be challenging.

Let’s schedule a meeting where we’ll provide a concise and clear overview of the key activities involved in the market entry process, and most importantly, how C&C Group can effectively support your journey.

Our team boasts over 500 man-years of experience within the energy sector, working directly with DNOs and IDNOs. This deep-rooted expertise ensures that no other organisation is better positioned to assist you in achieving knowledge, people, process, and system excellence.

How can we get in touch to arrange a meeting?

We’d be delighted to arrange a meeting to discuss your specific needs and how C&C Group can assist you in entering and successfully operating within the IDNO market. Here are a few ways to get in touch:

Email: Send an email to hello@candc-uk.com and a member of our team will promptly respond to schedule a meeting, either face-to-face or via Teams, whichever you prefer.

Phone: If you prefer a phone call, you can reach Neil McKeown directly at 07540 783781.

We understand the importance of confidentiality, and we can assure you that any information you share with us will be kept strictly private. We can put in place a Non-Disclosure Agreement (NDA) to formally guarantee confidentiality.