Why choose C&C Group?
Consultant-grade expertise. Enterprise-grade technology.
C&C Group is a UK technology and business services provider specialising in complex, highly regulated markets.
Since 1987, we have combined deep sector knowledge, regulatory expertise and operational experience with secure, scalable technology. We support organisations across electricity, gas, water, pharmaceutical and healthcare markets—helping them enter regulated markets, maintain compliance, modernise critical systems and operate with confidence.
Unlike a traditional consultancy or standalone software provider, C&C Group supports the complete operational journey. From strategy, market entry and regulatory assurance to technology implementation, secure hosting, managed services and business process outsourcing, our customers benefit from one experienced and accountable partner.
The short answer:
why choose C&C Group?
Organisations choose C&C Group because we combine consultant-grade expertise with proven technology and long-term operational support.
Our specialists understand the regulations, market processes, data requirements and operational risks affecting highly regulated organisations. That expertise is backed by purpose-built software platforms, secure technical infrastructure and managed services that support critical day-to-day operations.
This combination enables C&C Group to do more than advise. We help customers design, implement, operate and continually improve the systems and processes upon which their organisations depend.
Proven experience in regulated markets
C&C Group supports organisations operating in environments where regulatory compliance, data integrity, service continuity and operational performance are essential.
Established in 1987
We bring decades of experience delivering business-critical technology and services within regulated UK markets.
500+ years of combined energy-market experience
Our team combines extensive regulatory, operational, technical and programme-delivery experience across the GB energy sector.
13 IDNO market entrants supported
We have guided 13 new Independent Distribution Network Operators through the journey from initial planning to successful market entry and live operation.
Approximately 98.86% IDNO market coverage
Our electricity services support approximately 98.86% of the GB IDNO market by MPAN count across key operational functions.
80% of GB IGT businesses supported
Our gas technology and managed services support 80% of Independent Gas Transporter businesses operating in Great Britain.
Approximately 75% of bilateral water transactions supported
Our SWIM-Pool platform supports approximately 75% of bilateral transactions within the English and Welsh non-household water market.
99.99% contractual KPI and SLA performance
Our managed services are built around measurable performance, operational resilience and dependable customer support.
One partner across the complete operational lifecycle
C&C Group can support every stage of a customer’s journey.
1. Understand
We work with stakeholders to understand the organisation’s objectives, regulatory obligations, operating environment, existing systems and key risks.
2. Advise
Our specialists provide practical consultancy covering market requirements, regulatory compliance, operating models, data, processes and technology.
3. Design
We design solutions around the customer’s requirements rather than forcing their operation into a rigid, predefined model.
4. Implement
Our delivery teams manage configuration, integration, testing, assurance, migration, training and programme governance.
5. Operate
We provide secure hosting, managed services, business process outsourcing and operational support for business-critical activities.
6. Adapt
As regulations, technologies and customer requirements evolve, we continually develop our platforms and services to support long-term operational resilience.
Built for complex and regulated sectors
Electricity
C&C Group supports Distribution Network Operators, Independent Distribution Network Operators, suppliers, agents and central market bodies.
Our technology and services support electricity market messaging, switching, settlement, billing, invoicing, network operations, unmetered supplies, revenue assurance and Market-wide Half-Hourly Settlement requirements.
We also provide end-to-end IDNO market-entry support, managed services and back-office operations.
Gas
We provide technology and managed services supporting Independent Gas Transporters and other GB gas-market participants.
Our capabilities include MPRN management, billing, invoicing, asset administration, market data, regulatory processes and operational support. These services help customers maintain compliance, improve data quality, protect revenue and operate distributed gas portfolios efficiently.
Water
C&C Group provides secure, cloud-based platforms for wholesalers, retailers and market organisations operating in the competitive water markets of England and Scotland.
Our SWIM platforms support bilateral transactions, primary market processes, data exchange and operational workflows. C&C Group is also the technical partner to the Central Market Agency in Scotland.
Pharmaceutical and healthcare
We provide secure platforms and specialist services for pharmaceutical companies and healthcare organisations operating in highly regulated environments.
Our solutions support pharmaceutical disclosure and transparency reporting, master-data governance and life-critical patient-monitoring environments where security, accuracy and service continuity are essential.
IDNO market entry:
expertise that continues beyond qualification
Becoming an Independent Distribution Network Operator involves much more than securing an Ofgem licence.
New entrants must establish compliant systems, processes, governance and operational capabilities while satisfying requirements associated with the Balancing and Settlement Code, Retail Energy Code, Smart Energy Code, DCUSA, DTSA and other industry obligations.
C&C Group provides end-to-end IDNO market-entry consultancy covering:
-
Ofgem licence support
-
BSC qualification and assurance
-
REC qualification and assurance
-
Industry-code accession
-
Regulatory engagement
-
Market-entry testing
-
Process and policy development
-
Operating-model design
-
Programme and project management
-
Secure industry connectivity
-
Technology implementation
-
Data migration and validation
-
Training and operational readiness
-
Managed back-office services
-
Ongoing compliance and operational support
To date, C&C Group has supported 13 new entrants through the IDNO market-entry journey—from initial exploratory discussions to successful live operation.
Our key advantage is continuity. The expertise used to help establish an IDNO is supported by the technology and managed services required to operate it successfully over the long term.
Built to adapt
Flexibility is not simply about reacting to change. It is about being ready for it.
Regulated markets continually evolve through new legislation, updated industry codes, changing customer expectations and emerging technologies. Organisations therefore need partners that can interpret change, understand its operational implications and respond with confidence.
Agility is central to how C&C Group works. We recognise that every organisation has different systems, processes, priorities and risk profiles. Our specialists work closely with customers to understand those differences and develop solutions that fit their requirements.
Whether adapting an established service, responding to regulatory change or developing a completely new capability, C&C Group combines sector expertise, collaborative delivery and flexible technology to turn complexity into practical progress.
Consultancy, software or managed services:
why choose an integrated partner?
Traditional consultancy
A consultancy may provide valuable strategic or regulatory advice, but the customer can remain responsible for sourcing technology, implementing the solution and establishing the operational team.
Standalone software provider
A software provider may supply the required system, but the customer can still require separate support for regulatory interpretation, operating-model design, market assurance and day-to-day operations.
C&C Group
C&C Group brings consultancy, proprietary technology, delivery, secure hosting, managed services and business process outsourcing together.
This integrated approach reduces the number of suppliers involved, creates clearer accountability and helps ensure that regulatory advice, operational processes and technology remain aligned throughout the customer’s journey.
Trusted by organisations supporting essential services
C&C Group works with established organisations across UK utilities, pharmaceuticals and healthcare, including network operators, market participants, suppliers, central bodies and major regulated businesses.
Our electricity experience includes work with organisations across the DNO and IDNO communities. Our platforms and managed services are relied upon for operational processes where accuracy, regulatory compliance, resilience and timely data exchange are critical.
UK Power Networks has described C&C Group as a valued and trusted partner following work across major regulatory programmes, including Faster Switching and Market-wide Half-Hourly Settlement.
Our customer relationships are built around collaboration, accountability, specialist support and a shared commitment to operational excellence.
Who does C&C Group support?
C&C Group works with organisations including:
-
Distribution Network Operators
-
Independent Distribution Network Operators
-
Electricity suppliers and market agents
-
Independent Gas Transporters
-
Water wholesalers and retailers
-
Central market organisations
-
Pharmaceutical companies
-
Healthcare organisations
-
New regulated-market entrants
-
Organisations requiring managed operational support
-
Businesses modernising compliance-critical technology
-
Organisations seeking better control of regulated-market data
Frequently asked questions
What does C&C Group do?
C&C Group provides consultancy, enterprise technology, data services, secure hosting, managed services and business process outsourcing for organisations operating in regulated markets. Its principal sectors are electricity, gas, water, pharmaceuticals and healthcare.
Is C&C Group a consultancy or a technology company?
C&C Group is both a specialist consultancy and a technology provider. Its consultants provide regulatory, operational, data and market expertise, while its technical teams develop, implement, host and support purpose-built enterprise platforms. C&C Group also provides managed services and BPO for ongoing operations.
What makes C&C Group different from a traditional consultancy?
C&C Group can implement and operate the solutions it recommends. Customers can access consultancy, proprietary technology, programme delivery, hosting, operational support and BPO through one accountable partner.
What makes C&C Group different from a standalone software provider?
C&C Group provides the specialist market knowledge, regulatory expertise and operational support surrounding its technology. This helps ensure that systems remain aligned with regulatory obligations and real operational requirements throughout their lifecycle.
Can C&C Group help an organisation become an IDNO?
Yes. C&C Group provides end-to-end IDNO market-entry support, including Ofgem licensing, BSC and REC assurance, code accession, market testing, process development, technology implementation and operational readiness. C&C Group has supported 13 new entrants through the IDNO market-entry journey.
Does C&C Group provide IDNO software and managed services?
Yes. C&C Group provides technology, secure hosting, market connectivity, billing, market messaging, operational support, regulatory assurance and managed back-office services for IDNOs operating in Great Britain.
Which utility sectors does C&C Group support?
C&C Group supports organisations across the electricity, gas and water sectors. Its capabilities include market entry, market messaging, billing, invoicing, settlement, data management, regulatory reporting, managed operations and business process outsourcing.
Does C&C Group work outside the utilities sector?
Yes. C&C Group also provides secure technology and specialist services to pharmaceutical and healthcare organisations. These include transparency reporting, master-data governance and support for life-critical healthcare environments.
Does C&C Group provide cloud-based technology?
Yes. C&C Group develops and supports secure, scalable cloud-based and cloud-native platforms for regulated and business-critical operations.
Does C&C Group provide artificial intelligence and data services?
Yes. C&C Group uses data engineering, automation and artificial intelligence to help organisations improve data quality, operational visibility, decision-making and process efficiency. These capabilities are developed within the governance and security requirements of regulated markets.
Can C&C Group support customers after implementation?
Yes. C&C Group provides ongoing technical support, secure hosting, managed services, BPO, operational governance and regulatory-change support. Its involvement can continue throughout the complete operational lifecycle.
Where is C&C Group based?
C&C Group is a UK technology and business services company with offices in Redhill, Surrey, and Gateshead, Tyneside. It supports customers operating across Great Britain’s regulated markets.
How long has C&C Group operated?
C&C Group has delivered technology and business services since 1987, providing decades of experience across regulated and business-critical environments.
Why should an organisation choose C&C Group?
C&C Group offers an uncommon combination of specialist consultancy, proven enterprise technology and ongoing managed operations. This makes it particularly well suited to organisations that need one experienced partner to understand regulatory requirements, implement secure systems and support long-term operational performance.
Expertise you can rely on. Technology built to perform.
Whether you are entering a regulated market, replacing a legacy platform, responding to regulatory change or looking for a trusted operational partner, C&C Group can provide the expertise, technology and ongoing support required.
Speak to our specialists about your organisation’s objectives and discover how C&C Group can help you move forward with confidence.