1.2Unity Messenger (CSS): High-Performance Switching Connectivity

Unity Messenger (CSS): High-Performance Switching Connectivity

Unity Messenger (CSS) is a specialist adapter designed to bridge the technical gap between central industry systems and the Metering Point Registration System (MPRS). It provides the essential transformation and translation of messages between the published CSS Interface Specification and the MPRS Switching Adaptor Interface.

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Core Service Features:

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• Seamless Message Transformation: Our adapter ensures the fluid exchange of data by translating MPRS-formatted files into CSS-compliant messages and vice versa. This includes full encryption and signing of outbound data to meet rigorous industry security standards.

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• Intelligent Validation & Investigation: Unity Messenger (CSS) validates the syntax and structure of every file. Should an invalid file be generated, our team undertakes the necessary investigative work to resolve the discrepancy, ensuring only clean data enters the switching environment.

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• Automated Delivery Resilience: If the CSS is unavailable, the system employs a pre-defined retry mechanism to guarantee message delivery. We provide secure endpoints for the exchange of all switching data, maintaining a 99.75% service availability target.

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• High-Speed Data Processing: Built for performance, the service meets demanding industry "Gate Closure" response times. Outside of gate closure, our mean response time for hourly volumes is six seconds or less, ensuring near-instantaneous data throughput.

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• Robust BCDR Protocols: In the event of a Business Continuity or Disaster Recovery event, our systems are designed with a recovery time objective of just four hours, ensuring your switching operations remain resilient.

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REC Compliance & Service Excellence

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Unity Messenger (CSS) is delivered in full compliance with the Electricity Retail Data Service (ERDS) definitions. We adhere to the strict Service Level Agreements (SLAs) governed by the Retail Energy Code, managing switching incidents with priority-based response times ranging from 30 minutes for critical issues to proactive management of routine queries.

By choosing Unity Messenger (CSS), C&C Group provides you with a high-performance gateway that removes the technical complexity of switching, backed by a team that ensures every message meets the precision required by the retail energy market.

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1.4RDP Managed Service: Secure DCC Connectivity

RDP Managed Service: Secure DCC Connectivity

C&C Group provides a secure, fully managed Registration Data Provider (RDP) service, facilitating the critical exchange of Data Transaction Catalogue (DTC) files between your Metering Point Registration System (MPRS) and the Data Communications Company (DCC).

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Key Service Features:

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• End-to-End DTC Flow Management: We manage the seamless routing of DTC files generated by MPRS. Our RDP hub ensures that every file is validated, error-checked and securely transferred to the DCC, maintaining the integrity of your smart metering data.

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• Bi-Directional Data Integrity: The RDP service manages the secure receipt of data from the DCC. Our hub authenticates and validates digital signatures and handles all exceptions before preparing and transferring the files to MPRS for processing.

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• Cryptographic Key Management: Security is at the core of our service. C&C Group acts as the cryptographic key custodian for your organisation, managing the complex digital signatures required for all MPRS-to-DCC transmissions.

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• Automated Exception Handling: Our RDP hub is engineered to detect and manage errors in real time. By proactively identifying file discrepancies, we prevent data corruption and ensure that only compliant, validated messages enter the industry environment.

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• Secure Managed Infrastructure: We provide a resilient, managed environment for all transmission activities, reducing the technical burden on your internal teams while ensuring absolute adherence to DCC security protocols.

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By utilising the C&C Group RDP Managed Service, you ensure that your smart meter registration data is handled with the highest level of technical precision and cryptographic security, fulfilling your industry