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UNITY

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C&C Group’s Flagship Cloud-Native Platform for Utility Market Operations

UNITY is C&C Group’s flagship cloud-native platform, purpose-built to unify electricity, gas, and water market operations within a single, secure and scalable environment. Hosted on Microsoft Azure, UNITY replaces fragmented legacy systems with a modern, future-ready platform that centralises data, simplifies regulatory compliance, and improves operational efficiency across the utilities sector.

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Designed around a flexible, tenant-based architecture, organisations can subscribe to the capabilities they need, consolidating operational processes and market data into one trusted system of record. This unified approach enables powerful cross-sector insight, strengthens governance, and supports confident, compliant participation in evolving market frameworks — all backed by C&C Group’s proven managed service expertise.

What UNITY is

UNITY provides utility organisations with a single, unified platform to manage electricity, gas, and water market operations. By centralising data, communications, and operational workflows, UNITY delivers a level of consistency, visibility, and operational control that standalone systems cannot achieve.

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Built and operated as a fully managed cloud service, UNITY combines advanced platform capabilities with continuous operational support. This ensures customers benefit not only from modern technology, but from ongoing system reliability, regulatory alignment, and expert operational assurance.

What UNITY Does

UNITY consolidates the full utility data and messaging lifecycle into a single platform, providing secure communications, regulatory compliance, and operational transparency.

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Current capabilities include:

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UNITY Messenger DIP

Secure integration with the Data Integration Platform (DIP), supporting MHHS programme requirements with full message traceability and auditability
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UNITY Messenger CSS

Secure integration with the Central Switching Systems (CSS) supporting CSS programme requirements with full message traceability and auditability
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UNITY Messenger DTN

A high-performance gateway for Data Transfer Network (DTN) communications, with automated routing, validation, and real-time response handling
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UNITY Message Vault

Regulatory-compliant, long-term storage for DIP, DTN, and CSS messages, with comprehensive search, audit, and export functionality

All modules support multiple Market Participant IDs (MPIDs) across production and test environments, enabling efficient multi-entity and multi-role operation.

Strategic Impact

UNITY enables utility organisations to modernise operations, strengthen regulatory compliance, and improve stakeholder engagement within a single, integrated platform. Supporting IDNOs, IGTs, NAVs, suppliers, and other market participants, UNITY provides the foundation for efficient, compliant and future-ready utility operations.

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As the platform continues to evolve, UNITY will consolidate C&C Group’s broader product portfolio into a unified cloud-native ecosystem, delivering a scalable, long-term solution for our clients and new clients in utility market operations across electricity, gas, and water sectors.

Scalable by Design

UNITY’s tenant-based architecture enables organisations to scale seamlessly as their operational and regulatory requirements evolve. Customers can subscribe to individual modules or adopt the full platform, avoiding the complexity and overhead of managing multiple systems.

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Built on Microsoft Azure’s enterprise-grade infrastructure, UNITY provides secure, high-availability performance, ensuring operational resilience and scalability across multiple utility sectors and market roles.

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